RESERVATION AND PAYMENT RULES

BBNAPLES - Bed and Breakfast Service

Availability confirmation Unavailability Payment terms Method of payment Cancellation

 


Availability confirmation

Upon acceptance of the reservation form we will send you an e-mail confirming the lodging availability and a Reservation Code number for payment reference.


Unavailability

In the event of unavailability you will receive an alternative accommodation proposal, equivalent in typology and price.


Payment terms

The payment of the amount will ensure you the requested accommodation and it must take place within the deadline - as indicated in the confirmation - according to the following diagram:

Lenght of stay

Payment terms

Less than 4 nights To pay in full within the deadline
More than 4 nights Within the deadline:
30%
Within 15 days from arrival:
balance

If payments are not made within the above-said terms, the reservation will be automatically cancelled.


Method of payment

The payment is made - upon receiving the Confirmation and Reservation Code number - in compliance with three formalities: credit card, bank credit transfer, Western Union.

Further useful details, relative to making the payments, will be provided for you along with the Confirmation.

Credit card (payment on line)
VISA and MASTER CARD are accepted. The payment takes place thanks to a safe transaction of the Sella Bank.

Bank Credit Transfer
Payments by bank credit transfer are accepted only by European Union Nations.
Upon the accommodation’s confirmation we will communicate to you the account number under which you may enter the bank credit transfer.

Western Union
To send money by Western Union:


Cancellation

The cancellation foresees, in any event, payment deductions from the total amount of the reservation:

Cancellation

Deduction

from the reservation date to 15 days prior to arrival:

30%

from 14 days to 8 days prior to arrival:

50%

from 7 days to 1 day prior to arrival:

70%

on the spot cancellation of one or more nights:

100%

All cost for refunds are to debit to the client.


BBNAPLES - Bed and Breakfast Service
www.bbnaples.it